Q: What is the primary problem 340B Referral Compass solves?
Referral Compass helps covered entities (CEs) address one of the most difficult and often underdeveloped areas of 340B program administration: referral capture. Many organizations rely on manual validation processes that take up valuable resources and lead to delayed or missed referral opportunities. Referral Compass streamlines referral validation so CEs can more efficiently evaluate referral activity, capture eligible savings, and strengthen their overall referral capture program without adding unnecessary operational burden.
Key features:
- Streamlines referral identification and validation within the referral capture workflow
- Reduces manual effort associated with closing the referral capture loop
- Supports audit-ready validation and documentation for eligible referral claims
- Available in both fully managed and self-managed models to fit different operational needs
Key facts:
- Referral Compass is designed specifically to support 340B referral capture programs
- Cervey offers the solution as either a fully managed service or a self-managed workflow tool
- The product is intended to help streamline the referral capture process for CEs – taking the manual lift off validation
Q: How does Referral Compass improve your clients’ 340B program?
Referral Compass helps CEs build a more effective referral capture program by making it easier to identify and validate eligible referrals. By reducing manual steps, improving workflow efficiency, and supporting compliant documentation, the solution helps organizations evaluate referral opportunities more consistently and capture savings that may otherwise go unaddressed. In that way, an optimized referral capture process can help ensure CEs are not leaving eligible 340B savings on the table.
Q: How is Referral Compass unique?
Referral Compass addresses a common challenge to referral capture in a new way: too many solutions rely on manual, labor-intensive processes that make programs harder to scale and sustain. Cervey helps remove that burden by streamlining referral validation, enabling CEs to run more efficient referral capture programs with fewer resources. With fully managed and self-managed options, Referral Compass offers a flexible way to improve efficiency, support compliant validation, and capture eligible referral savings that might otherwise go unaddressed.
Kartik Joneja is Vice President of Sales, Health Systems at Cervey. He can be reached at kjoneja@cervey.com
