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TIP: Use a scorecard to monitor pharmacy partner performance and fees.
Create a quarterly scorecard that grades each contract pharmacy’s financial, operational, and compliance performance, and review it jointly with pharmacy and finance leaders to ensure every partnership supports the covered entity’s 340B program goals and long-term sustainability. Establishing a consistent review process not only reinforces accountability but also ensures that program leaders have clear, comparable insights into how each pharmacy partner contributes to the organization’s success.
Not all contract pharmacies perform equally, yet many entities manage them as if they do. Developing a standardized pharmacy partner scorecard introduces transparency and supports data-driven decision-making.
Your scorecard should evaluate both performance and fairness, using metrics such as claims processed, 340B savings generated, reconciliation accuracy, and fee percentage. Ranking partners by these measures help identify top performers, justify administrative costs, and flag underperforming relationships before compliance or financial risks emerge.
Conducting these reviews on a regular basis promotes accountability and ensures the 340B program continues to operate efficiently and in alignment with the covered entity’s overall mission.
At Ravin Consultants, we help covered entities implement practical tools, like contract pharmacy scorecards, to drive performance, compliance, and savings. Our proprietary 340B dashboard tracks key pharmacy metrics, offering clear, actionable insights that support strategic decisions. Whether you’re optimizing pharmacy partnerships, navigating manufacturer restrictions, or strengthening compliance, Ravin Consultants brings the expertise and technology to help your 340B program thrive.
Damion Wise is the Lead 340B Consultant at Ravin Consultants. He can be reached at damion@ravinconsultants.com
