Q: What is the primary problem 340B Referral Capture solves?
Covered entities (CEs) routinely miss a large share of the 340B savings they’re entitled to because referral prescriptions can be difficult to identify and capture. This lost revenue directly reduces the funding available for programs that serve underserved patients. Our referral capture service recovers those savings, strengthening CEs financial position and expanding care for the millions of Americans with little or no access to healthcare.
Key features:
- Fully Managed Referral Capture – Cooper’s team manages the referral qualification process from start to finish, minimizing the operational burden on CEs.
- 340B Eligibility Validation – Every referral is reviewed against the organization’s customized 340B patient definition and policies before being qualified.
- Digital Patient Care Summaries – Electronic documentation replaces traditional call center workflows, improving efficiency and turnaround time.
- Largest Network of Chain Pharmacy Connections – Broad pharmacy connectivity helps maximize identification of eligible referral prescriptions across contract pharmacy networks.
- Seamless Integration with Existing 340B Programs – Works alongside existing TPAs and contract pharmacy programs without requiring organizations to replace their current technology.
Key facts:
- 2019: Cooper Strategy launched its referral capture service for 340B CEs.
- 2020: Secured an agreement providing clients access to Walgreens 340B data, complementing connectivity to nearly all retail and specialty pharmacies.
- 2024: Expanded access to digital patient care summaries, significantly increasing referral capture opportunities and program savings.
- 2026: Joined Pillr Health, bringing referral capture capabilities to one of the nation’s largest 340B technology portfolios.
- Today: Supports CEs with a fully managed, TPA-agnostic referral capture service focused on maximizing savings while maintaining compliance.
Q: How does 340B Referral Capture improve your clients’ 340B program?
Cooper Strategy helps CEs increase 340B savings by capturing eligible referral prescriptions that might otherwise be missed, while reducing the administrative burden on internal teams. Our fully managed approach improves compliance through consistent eligibility validation and comprehensive audit documentation. Unlike traditional referral capture models, digital patient care summaries provide richer clinical documentation and faster turnaround times. Cooper integrates with any 340B TPA, allowing organizations to enhance their existing program without replacing current technology. Combined with access to one of the industry’s largest chain pharmacy networks, clients can improve referral capture rates and maximize program performance.
Q: How is your product unique?
Cooper Strategy combines a fully managed referral capture service with digital patient care summaries, replacing traditional call center models with faster, more comprehensive clinical documentation. Unlike traditional referral capture services, Cooper integrates with any 340B TPA, allowing organizations to strengthen their existing programs without changing technology platforms. Combined with access to one of the industry’s largest chain pharmacy networks and a compliance-first approach that includes eligibility validation and complete audit documentation, Cooper helps CEs improve referral capture while reducing administrative burden and maintaining confidence in program compliance.
Thomas Bednarek is Managing Director at Cooper Strategy. He can be reached at tbednarek@cooperstrat.com
