Optimizing 340B Savings Through Referral Capture

25% – 35%
of a hospital’s contract pharmacy opportunity lies in referral prescriptions

There are several ways to enhance, boost, and optimize 340B savings. This white paper looks at how capturing referrals can benefit a covered entity’s 340B program savings and mission.

HRSA GUIDELINES REGARDING REFERRALS

According to HRSA guidelines, a covered entity may send a patient to an outside clinic not registered with 340B and consider the patient 340B-eligible only if that patient receives care from a healthcare professional who is either employed by the covered entity or provides healthcare under contractual or other arrangements (e.g., referral for consultation) such that the responsibility for the patient’s care remains with the covered entity. If the covered entity can document that it retained responsibility for the services provided to the patient, then that individual may be eligible to receive 340B drugs from the covered entity.1

To meet these criteria, the covered entity’s medical record must show the referral order by the eligible provider in an eligible clinic, as well as a summary of the diagnosis and care provided

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The Patient Journey: Are You Missing Something?

SPONSORED CONTENT

Do you provide clinical care for patients living with or at risk of HIV? If so, you know how important it is to consider their needs beyond the clinic visit.

The patient journey is not linear. Social stigma, family issues, mental health challenges, financial hardship, and fear of discrimination are only a few obstacles patients may face. When individuals come to your clinic for care, it is often just the first step in a complicated journey to better health. Although accessing your services is a crucial step towards engaging in a patient’s own sexual wellness, keeping them adherent to their medications often presents a separate set of challenges.

Clinics like yours do so much to treat patients and help them stay adherent. However, an important resource in the care continuum is often underutilized: the pharmacy team.

Patients and health care providers alike sometimes assume that one pharmacy is as good as the next when it

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A Recap of the Acentrus Specialty Conference

SPONSORED CONTENT

Acentrus Specialty hosted its first Acentrus Specialty Conference on January 12-13, 2021, which brought together pharmacists, manufacturers, and suppliers to examine the challenges, opportunities, and best practices in advancing health system specialty pharmacy practice. A pharmacy paradigm shift is under way, as Integrated Delivery Networks (IDNs) are partnering to grow their specialty pharmacy operations.

“The conference highlighted the collaborative potential of our client network,” says George Zula, RPh, MBA, CSP, Acentrus Specialty Vice President. “It provided a valuable forum for specialty pharmacy leaders to network, share best practices, and focus collectively on working together to produce the data and operational insights that will drive excellence in patient care and outcomes.”

It is increasingly important for health system specialty pharmacies (HSSPs) to participate with a network administrator such as Acentrus, which allows data exchange to create metrics that demonstrate positive patient outcomes and cost-effectiveness.
—Chris Hatwig, RPh, MS, FASHP, Apexus President

Today, one in four hospitals operate specialty pharmacies, a ratio that increases to nine

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Proven Strategies 340B Covered Entities Can Use to Enhance the Specialty Pharmacy Experience for Patients

SPONSORED CONTENT

By Brandon Newman, Pharm.D., MMHC, Chief Operations Officer at CPS

Delivering an excellent customer experience is crucial for 340B covered entities seeking to differentiate their in-house specialty pharmacy services from those of external specialty pharmacies. As in other industries, providing great service will boost customer satisfaction and loyalty, leading not only to better clinical results but also to stronger financial growth.

At CPS, we partner with Zitter Insights, a division of MMIT, to regularly measure patient satisfaction using the Net Promoter Score, or NPS. NPS is a cross-industry standardized index ranging from -100 to 100 that measures the willingness of customers to recommend a company’s products or services to others. The results help us proactively identify opportunities for our embedded pharmacists and pharmacy liaisons to provide an even better experience to our health system partners’ patients.

Zitter Insights also benchmarks health system specialty pharmacies with other providers including retail and PBM specialty pharmacies. In the most recent Zitter Insights Specialty Pharmacy Patient Satisfaction Survey, hospitals and health system specialty pharmacies received an

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Top 10 Issues to Consider in 2021

SPONSORED CONTENT by Jim Jorgenson, CEO, Visante

2020 was a year like no other! Dominated by challenges and uncertainty with the pandemic and the economy, and the political landscape overshadowing everything.

As always, and particularly in the face of rising challenges, we would like to thank our many clients for trusting us to support their organizations and to help them weather the storm as we head into what will hopefully be a better 2021.

As we look ahead, as in years past, we are pleased to offer our insight and perspective on what we think will be the Top 10 items for pharmacy to consider in 2021. There is no doubt many of the challenges we face now will continue into 2021, but with big challenges also come big opportunities and we are very heartened and optimistic about the capability of pharmacy to step up and be a solution for many of these challenges. In 2021, we see expanded opportunities for pharmacy to take a greater leadership role and make larger organizational contributions to quality, safety and finances.

As

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