Q: Where did you grow up?
Madison, Mississippi
Q: Where did you go to college/graduate school?
Mississippi State University
Q: What are your favorites?
Food: Pulled pork. Although it’s a tough call between that and barbecue chicken.
Movie: Training Day
Musicians: Led Zeppelin, Black Sabbath and Whiskey Myers
Destination: Navarre, Florida
Q: What do you like to do outside of work?
I love when I get to spend time outdoors with friends and family, and watching sports – GO BULLDOGS!
Q: What kind of work does your company do in 340B and what makes it stand out?
Cervey is a TPA for both split-bill and contract pharmacy. We believe in people which translates into not just our software, but our customer service. There’s no ticketing system. Our customers have access to customer support 24/7. And there’s no gatekeeping. Our customers have access to our entire team of 340B ACE certified experts.
We also have a flexible model. Our developers are in-house, so our solution is never out-of-the-box. We’re able to accomplish some pretty unique things based on the specific needs of our clients.
Q: Why did you choose to work in the 340B space?
Healthcare and technology have always been a passion of mine. I love the opportunities to be a continual learner and to problem solve – problem solving is a huge part of what we do with our customers on a daily basis. I enjoy the process of being presented a challenge, and coming up with a collaborative solution.
And ultimately, I feel fulfilled being a part of an industry where I can see the direct impact of what we do on the lives of patients.
Q: What do you feel is your most significant contribution to the 340B world or to a 340B customer/client?
Because of Cervey’s flexible model, we have the ability to help customers solve problems specific to their 340B programs. Too many covered entities (CEs) are left using generic TPA settings. We strive to problem-solve and develop unique tools for all CEs. I feel that my efforts in this arena are my most significant contribution to the 340B world.
As a recent example, I have been working closely with a covered entity group who needed the ability to utilize diagnosis codes to determine eligibility and covered entity type. Our 340B team, along with our in-house developers, worked collaboratively with this CE group to develop a diagnosis code eligibility logic to meet that need. I’m excited to see, not only the impact this module will have on this CE group, but also how it will continue to benefit other covered entities with similar needs.
Q: What advice do you have for a young professional who has recently launched a career in the 340B space?
Lean into the data. This has been key in my experience identifying new opportunities, both for savings and streamlining workflow.
Creating a network of people that I trust within the 340B space has also been invaluable. I engage my network from a position of “What can I learn here?” and “How can we partner together?”. I’m continually surprised by the knowledge and opportunity that comes out of these relationships.
For questions, Harrison can be reached at hgarrett@cervey.com.
