Q: Where did you grow up?
Corpus Christi, Texas
Q: Where did you go to college/graduate school?
Del Mar College
Q: What are your favorites?
Food: I’m a foodie with an adventurous palate and love trying new dishes. Japanese and Italian cuisine are two of my favorites.
Movie: The Holiday and Sweet Home Alabama
Musicians: Luke Combs, Chris Stapleton and Luke Bryan
Destination: One of my favorite destinations I’ve traveled to thus far is O’ahu, Hawaii.
Q: What do you like to do outside of work?
I love spending time with friends and family, traveling, and watching my girls play volleyball.
Q: What kind of work does your company do in 340B and what makes it stand out?
Cervey is a TPA for both split-bill and contract pharmacy. We focus on people, not just software, offering 24/7 customer support without a ticketing system. And there’s no gatekeeping. Our customers can reach out directly to our entire team of 340B ACE certified experts.
We also offer a flexible model with in-house developers, allowing us to create tailored solutions that meet our clients’ specific needs.
Q: Why did you choose to work in the 340B space?
Healthcare and technology are my passions. I’m a continuous learner and enjoy strategizing and problem solving, which is a big part of my work with customers. It’s fulfilling to see how our efforts directly impact patient lives.
Q: What do you feel is your most significant contribution to the 340B world or to a 340B customer/client?
Cervey’s flexible model enables us to tackle unique challenges in 340B programs for our clients. While many TPAs rely on generic solutions, we develop tailored tools for our covered entity (CE) partners. I consider my work in this area to be my most significant contribution to the 340B world.
Q: What advice do you have for a young professional who has recently launched a career in the 340B space?
Focusing on data has been crucial for finding new opportunities to maximize savings and improve workflows.
Building a trusted network in the 340B space has also been invaluable. I approach these connections with a mindset of learning and collaboration, and I’m often amazed by the insights and opportunities that arise from these relationships.
For questions, Norma can be reached at ncarrizales@cervey.com.
