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Part 2 of 2: Navigating staffing shortages, unpredictable demand, and complex industry requirements

While in-house pharmacies offer a wide array of benefits both for the community health center (CHC) and their patient populations, overseeing the myriad of administrative, operational, financial, and regulatory intricacies can prove difficult to manage. In Part 1 of this series, we covered two of the biggest challenges that CHCs face while operating in-house pharmacies: managing costs and ensuring favorable contracting.

In this follow-up, we explore the pressures facing CHCs due to pervasive staffing and retention challenges, fluctuating levels of patient demand, and nuanced regulatory complexities—and how CHCs can act to boost patient demand, improve clinical outcomes, and reinforce their financial health in 2024 and beyond. This is part two of a two-part series.

Challenge 3: Staffing shortages

Attracting and retaining pharmacy talent has

SPONSORED CONTENT

Part 1 of 2: Managing costs and ensuring favorable contracting

As industry veterans know too well, having an in-house pharmacy can be greatly beneficial for both community health centers (CHCs) and their patients. Not only do they offer patient convenience and a greater level of transparency into medication adherence or prescription abandonment, but they also allow for improved engagement and educational opportunities, the potential for revenue growth, and enhancements to clinical programs that can translate directly into better health outcomes.

However, in-house pharmacies face a growing set of challenges, from managing purchasing and inventory to rising drug costs, drug shortages, unpredictable patient demand, payer contracting, staffing shortages, and regulatory complexities. And, as at least half of the average CHC patient populations is covered by Medicaid,^[1] the program’s unwinding of its continuous enrollment provision will mean an additional