Q: Where did you grow up?
New Orleans, Louisiana
Q: Where did you go to college?
University of New Orleans
Q: What are your favorites?
Food: Mediterranean, Mexican
Movie: Mean Girls
Musicians: Alia Lara, Madison Ryann Ward, Forrest Frank
Destination: Mexico
Q: What do you like to do outside of work?
I enjoy working out, trying new restaurants, and finding fun things to do with my family.
Q: What kind of work does your company do in 340B and what makes it stand out?
Cervey provides comprehensive 340B pharmacy technology solutions for split bill and contract pharmacies. What truly sets us apart is our people-first approach to customer service.
We go beyond the typical support model of other third-party administrators (TPAs) by partnering closely with our clients to find real solutions tailored to their unique challenges. Each client has a dedicated account manager who deeply understands their organization. There are no ticketing queues. Our customer service is available 24/7, never outsourced, and always handled by a team that genuinely cares about the mission of covered entities.
Q: Why did you choose to work in the 340B space?
I chose to work in the 340B space because I have a deep appreciation of how this program makes such a positive impact on multiple levels. The relationships that I facilitate create savings that are poured back into the community. Seeing that at on a greater scale during the pandemic was a reminder of just how far this program reaches and helps so many people.
Q: What do you feel is your most significant contribution to the 340B world or to a 340B customer/client?
I believe my most significant contribution is that I try to be a true partner to both my clients and pharmacy partners. I put the needs and goals of our customers at the forefront and present significant opportunities while also collaborating with pharmacy partners to determine the best sales strategy for our portfolio.
Q: What advice do you have for a young professional who has recently launched a career in the 340B space?
Be open to learning all aspects of 340B – from implementation to account management, and even some of background technical work that goes into each program. Knowing a little bit of everything goes a long way.
For questions, Danielle can be reached at dsylvas@cervey.com.
